Why does something as widely used as DISQUS have absolutly no user options?

Sometimes I comment on the web. Often, the program that handles these comments is DISQUS (affiliated with Yahoo?). It is garbage. I can't track answers to my comments, or even find out which comments people like. The only reason I can think of for its existence it that it data mines our comments and sells the information for dirt cheap. They are sure not spending money on developing even the most basic features for users. I am flabbergasted at how such a terrible program has become so widespread. It's so bad that it is an argument for regulation. If something this basic works so poorly for the end user -- something so simple, which should not require regulation if the online market even remotely resembled the pipe dream that telecommunications corps portray -- then things like net neutrality laws are a slam dunk. If anyone has any good reason why DISQUS is so widely used, even though it is such a poor program, please let me know. This actually goes for many programs (e.g. Oracle, who gets influential organizations to use their program and then hogs the market share with an inferior product). But mainly, this question is about DISQUS.